How AI Agents in Healthcare Stand to Change the Industry

In 2025, the expectation of what technology can do has risen substantially. Nowadays, having an app can change how you bank, how you buy products, and even how you buy insurance. However, one area that has seen the most buzz in recent years is artificial intelligence (AI). With AI, you can begin to combine all these capabilities and have access to near-limitless potential queries. However, AI is poised to make its largest splash in the healthcare industry.

As of 2024, less than 1% of all enterprise software applications take advantage of agentic AI. Agentic AI encompasses all systems or programs that autonomously performs a task on behalf of a human or other agent. While traditionally this meant chatbots or automation systems, they are also capable of much more. Because of the wide range of applications for this technology, this share of applications is expected to grow by over 33 times in just 4 years.

The Rise of AI in Healthcare

Most prominently, AI is being used to extract and process data from pictures of an insurance card, referral order, or requisition forms. In turn, this allows them to verify benefits from payer portals and voice calls to the company and properly coordinate benefits. They further refine this process by completing prior authorization requests and document processing workflows to expedite insurance company’s approval and summarize a patient’s benefits, charts, and correspondence. While this means that AI is wide-ranging in utility, that heavily eliminates the reliance on human input for menial and time-consuming processes. Without needing to complete these tasks manually, companies have seen over 50 hours saved weekly and a 20% increase in revenue through productivity alone.

Because of how useful AI is, 71% of healthcare workers already forecast that agentic AI like the types listed above will be integral to healthcare operations in just the next 5 years. According to surveys, the most in-demand solutions are the ones that lean out the time spent on administrative tasks and enable healthcare staff to do their jobs more efficiently. Another in-demand solution is a way to access reliable data which is user friendly.

Whether you’re a provider group, supply health systems, or offer ambulatory services, having an AI is indispensable to your company. These AI agents in healthcare are designed with patient experiences in mind, both for efficiency and ease of use. Whether this comes in the form of streamlining the insurance benefit verification process or automating prior authorization, an AI agent can benefit your company. Over half of all surveyed also indicate that trustworthy and accurate inputs are very important in any AI.

Conclusion

Fortunately, getting your hands on an AI agent is much easier than you think. In fact, as the technology has advanced, it’s been getting even easier year after year. With the help of Orbit Healthcare, adopting an AI agent is key to unlocking savings and growing revenue for your business. If you are looking for a trusted solution to make sure your employees can spend more time talking to people and coordinating care, Orbit AI is the best option for your business.