Breaking New Ground in ServiceNow Implementation: The CSM Success Story by Deeksha Sivakumer

Written by sanya_kapoor | Published 2025/07/22
Tech Story Tags: servicenow-csm-implementation | deeksha-sivakumer | servicenow-consultant | solo-project-delivery | servicenow-workflows | servicenow-consulting | csm-project-in-healthcare | good-company

TLDRDeeksha Sivakumer led the first-ever ServiceNow CSM project for a major healthcare provider, single-handedly managing end-to-end development. Her solution improved customer service efficiency, enhanced patient satisfaction, and ensured compliance. Recognized with the Bronze Award, Deeksha set new benchmarks for digital transformation in healthcare.via the TL;DR App
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Written by sanya_kapoor | Expert Tech writer and Reporter
Published by HackerNoon on 2025/07/22
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