TLDR
Intercom is an amazing customer platform that enables thousands of online businesses to communicate with and support their customers in many different ways. There are things that thousands of Intercom’s existing and potential users are missing or having major problems with: High prices, unscalable billing (per number of active users) Not always attentive and helpful customer service. Some missing features and long-to-fix bugs are why many Intercom users now start looking for more suitable alternatives to it. HelpCrunch, Drift, Olark, Zendendesk, and Zendes have a chance of replacing it.via the TL;DR App
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Written by daniil-kopilevych | Daniil is a Growth Marketing manager at HelpCrunch.com (customer communication platform)
