Kusukela kuma-oda e-pizza kuya kumakhamera ahlakaniphile asekhaya, i-AI ezwelayo manje isigudluza izinqumo zethu ngesikhathi sangempela. Singakwazi ukuqhubeka? Ifoni iyakhala ngo-8:03 pm, ukuphela kosuku olude. Kungumlayezo wombhalo ovela kuJimmy the Surfer oseketangeni laseCalifornia elineminyaka engu-44 ubudala elibizwa ngePizza My Heart: “Ulambile? Kuthiwani ngaleyo combo ye-Pineapple-Ham oyithandayo?" Unethoni ekhululekile, ehlelekile, kodwa kukhona okubambekayo: UJimmy akayena umtshuzi wangempela - noma ngisho nomuntu wangempela. Esikhundleni salokho, uyi-chatbot ye-AI, eqeqeshwe ngokucophelela ukuxoxa nge-pizza futhi akuncenge ngobumnene ukuthi ubeke lelo oda. Impela, ingxoxo izwakala inobungane - iduduza ngisho - kodwa ngemuva kwalolo limi lokuntweza okuhelezayo kukhona i-algorithm eyazi ukuthi kunini lapho ongase uthi yebo khona. Futhi lokho kuphakamisa umbuzo: Ingabe lokhu kulula okungenangozi, noma uhlobo olucashile lokukhohlisa? Uma ubheka phezulu, akukho lutho olungalungile ngokunethezeka kancane. Ikakhulukazi uma ulambile futhi ukhathele kakhulu ukupheqa ongakhetha kukho ukudla okungapheli. Kepha igagasi elisha le-AI ezwelayo lidlula isevisi esheshayo noma izincomo zomkhiqizo. Ehlome ngendlebe ebukhali nekhono lokuxoxa, ama-chatbots afana no-Jimmy akhelwe ngenhloso ukuze angene kulokho okuncamelayo nendlela ozizwa ngayo. Benza okungaphezu nje kokuthatha i-oda lakho - bakukhuthaza ukuthi uye kulo. Emotionally Intelligent Technology I-Palona AI, isiqalo esinikeza amandla uJimmy the Surfer, ukholelwa ukuthi kungenza impilo ibe lula kubasebenzi kulolu chungechunge. I-CEO yenkampani kanye nomsunguli wenkampani, u-Maria Zhang, utshele ukuthi ubuchwepheshe "bakhiwe ngemodeli yolimi 'yobuhlakani bemizwa' eklanyelwe ukuthengisa ngempumelelo; i-bot ijwayelene nezinto ezinjengamahlaya, imikhuba yesimanje yokuthumela imiyalezo, ‘nokukholisa.’” i-Wired Kodwa uzwelo olufanayo olwenza ukusebenzelana kuzizwe kufudumele futhi okomuntu nakho kungafiphalisa umugqa phakathi kwesevisi yamakhasimende nokukhohlisa. Uphi ngempela umngcele phakathi kwenkonzo esisizayo naleyo enomthelela ekukhetheni kwethu? Kunini lapho sicebisa khona ukusuka ekuqondisweni kuya ekukhohliseni nasekufakeni engozini ukuzimela komthengi? Lowo mbuzo awulona ithiyori. Inkampani ezinze e-Seattle, i-Wyze, edayisa amakhamera okuvikela, maduze izothumela ubuchwepheshe be-Palona AI kuwebhusayithi yayo njenge-wizadi, eqondisa abathengi ukuthi bathole umkhiqizo ongcono kakhulu wezidingo zabo. Iwizadi, vele, igudluzela amakhasimende kulayini ka-Wyze – futhi ithengisa i-Wyze's Cam Plus Plan ngawo wonke amathuba. Njengomthengisi wangempela. Ingase futhi yakhe iphrofayela yekhasimende lakho futhi ikhumbule okuncamelayo (nokukukhathazayo) ngokuzayo. I-Palona AI isivele inika amandla i-chatbot e-MindZero, indawo yokwelapha ehlukile eNingizimu Carolina. Amakhasimende angathumela umlayezo ebhizinisini ku-Instagram nganoma yini kusukela kumibuzo yentengo kuye emibuzweni yomuntu siqu, njengokuthi ingabe kulungile yini ukuba nqunu e-sauna. U-Zhang uphakamise ukuthi umbuzo wokugcina ungase ube nzima ukubuza umuntu, kodwa ngeke siqiniseke ukuthi i-AI yenza umehluko lapha: I-MindZero's bot ayisho ukuthi i-AI. Futhi noJimmy the Surfer. Futhi yilapho izinto ziba muncu. Ukuzulazula Imithetho Lokho kufiphala kubangelwa ukuthi abasebenzisi abazi njalo ukuthi baxoxa ne-bot kwasekuqaleni. I-Palona AI, i-Pizza My Heart, i-MindZero, ne-Wyze zonke zizinze e-US, futhi umthetho wase-US awukugunyazi ukudalulwa. Kepha umthetho we-EU AI uyawenza. Umthetho we-EU AI unendlela ehlukile yokulawula, edinga ukuthi abasebenzisi bazi ukuthi basebenzisana ne-AI. I-EU futhi inemithetho ekhona yobumfihlo efana ne-General Data Protection Regulation (GDPR), kodwa lokho akuyivikeli idatha yemizwa esetshenziswa yila ma-bot. Nakuba uMthetho we-EU AI kanye ne-GDPR kubeka phansi izimiso ezibalulekile njengokubonisa izinto obala, ukuncishiswa kwedatha, nokwengamela okusekelwe ebungozini, abakaze bahlangane ngokugcwele ne-AI ehlelelwe ukuphatha imizwa. Ukuqonda umugqa omuhle phakathi kwesiqondiso nokukhohlisa kubalulekile kubenzi bezinqubomgomo kanye nakubathengi: singawathemba kanjani amasistimu azama ukuthola ukuthi yini esiyifunayo? Umthetho we-EU AI: Ukungafihli kodwa Ububanzi obunomkhawulo Umthetho we-EU AI, osaqhubeka nokucwengwa, usebenzisa ukuhlukaniswa okusekelwe engozini. Amasistimu athathwa njengengcuphe enkulu - ngokwesibonelo, lawo asokunakekelwa kwezempilo noma ingqalasizinda ebalulekile - abhekana nezidingo eziqinile: imibhalo egcwele, ukucwaninga, nokwengamela. Kodwa i-chatbot yoku-oda i-pizza noma umsizi wokuthenga ngokuvamile akafaneleki njengengcuphe ephezulu. Lokho kusho ukuthi i-AI ezwelayo eklanyelwe ukukugudluzela kokungeziwe noma i-Cam Plus Plan ingase yeqe imingcele eqinile yoMthetho. Imfuneko yokubonisa ngale (ku-Athikili 52) idinga ukudalulwa kokuthi abasebenzisi basebenzisana ne-AI. Kodwa, ngokwenza, lokho kulula ukukugeja noma ukuziba, futhi - ikakhulukazi uma i-AI ilukwe ngokujulile ibe iziteshi zombhalo ezivamile. Kumabhizinisi e-EU afuna ukusebenzisa ama-chatbots anozwela, lokho kunemithelela. Umthetho we-EU AI awuvimbeli ukuthunyelwa kwama-LLM alingisa ukuzwelana; kudinga nje ukuphika okuyisisekelo. Umusho owodwa othi, “Sawubona, ngingumsizi we-AI”, ungase wanele ukwanelisa izibopho zomthetho – kodwa lokho akuphazamisi ukukhathazeka kokuziphatha. Phela, okwamanje siyazi uma sikhuluma Nokuthengisa noma Isevisi Yekhasimende, futhi sisebenzisa lolo lwazi ezinqumweni zethu. Noma kunjalo, uma ibhizinisi lakho lifuna ukushuna kahle imodeli yolimi 'yokuncenga ngobumnene,' okukhethekile, kungase kungadingeki ukuthi uhlole izinga elifanayo lokuthotshelwa komthetho njengomuntu owakhayo, ake sithi, uhlelo lwe-AI lwezokwelapha. I-GDPR: Idatha yomuntu siqu vs ebucayi Ngaleso sikhathi, i-GDPR ihlukanisa izigaba ezithile zedatha, isb, idatha yezempilo noma ye-biometric, 'njengesigaba esikhethekile', okuzinikeza ukuvikeleka okuphezulu. Idatha ethinta imizwa ayikafakwa (okwamanje!) kulelo bhokisi, ngakho-ke i-AI enxenxela umsebenzisi ngobumnene ukuthi athenge okwengeziwe ingase ingabambi idatha ebonwa njengokuzwela ngokuzenzakalela. I-GDPR isagunyaza ukuncishiswa kwedatha kanye nemvume ecacile yomsebenzisi yanoma yikuphi ukuqoqwa noma ukucutshungulwa kwedatha yomuntu siqu. Kodwa ezimeni eziningi zomhlaba wangempela, njengokuthumela umlayezo i-MindZero mayelana nemikhuba ye-sauna, abasebenzisi abaqapheli ukuthi banikeza izinkomba zemizwa. Noma iyiphi idatha, empeleni, njengebhokisi lokuhlola le-T&C elibanzi noma isibhengezo semvume yekhukhi kuvame ukudlula ukuze uthole imvume unolwazi. Uma uhlanganisa amapayipi amakhulu okusebenzelana komsebenzisi ukuze uziqeqeshe kabusha imodeli, lowo mongo wemizwa, nokho, ungangena phakathi kwemifantu. Okwamanje, iziphathimandla eziningi zokuvikela idatha zigxile ekwephuleni ubumfihlo okucacile noma ukwephulwa kwedatha okukhulu; ukuncenga okucashile mancane amathuba okuthi kuqalise uphenyo kuze kube kukhona isikhalazo esiphezulu. Kuthiwani ngokuvikeleka kwedatha? I-Empathic AI yengeza isendlalelo esisha sengozi yokuphepha kwedatha: idatha yemizwa. Amathimba okuvikela kufanele acabangele indlela yokugcina ukusebenzisana komsebenzisi (okungenzeka kudalule ingcindezi, izinqubo zomuntu siqu, noma ukukhathazeka okuyimfihlo) nokuthi ubani onokufinyelela. Ngisho noma ibhizinisi lithobela ukubethela kanye nezinqubo ezisezingeni lomkhakha, inani ledatha yemizwa lingaheha abalingisi ababi abathanda ukuxhaphaza ubungozi obuyimfihlo. Uma ipayipi lakho lifaka yonke imibuzo yomsebenzisi, ungase uqongelele inqwaba yemininingwane ebucayi ungaqondile. Imithetho ekhona kakade ibhekana kuphela nedatha egcwele imizwa, ngakho amaqembu akho ezokuphepha azodinga ukusebenzisa izivikelo zawo. I-Regulatory Blind Spot Sekukonke, akukho Mthetho we-EU AI noma i-GDPR ecabangisisa ngokugcwele ngezinhlelo ze-AI ezihlakaniphe ngokomzwelo ezinxenxa abasebenzisi ekuthengeni kwansuku zonke. Emabhizinisini, lesi simo esilawulayo sinikeza kokubili ithuba nengcuphe: ithuba lokusungula izinto ezintsha ngaphandle kokugada okunzima ngokushesha, kodwa kanye nengcuphe ye-blowback yesithunzi noma ukucutshungulwa kwesikhathi esizayo uma abalawuli benquma ukuthi ukugudluza okucashile okungokomzwelo kweqa umugqa. Kubasebenzisi, kuyakhohlisa. Ngakho-ke ngesikhathi esilandelayo lapho ifoni yakho ikhala ngo-8:03 pm ngombhalo onobungane mayelana ne-pizza, cabanga ukuthi kwenzakalani ngempela. Kungaba i-AI ngaphansi kwe-veneer encane ecwebezelayo, ingena ezifisweni zakho, ikukhuthaze ukuthi uzinikele. Yebo, kulula. Kodwa futhi kugqamisa igebe elikhulayo phakathi kwesifiso sethu senkonzo engashayisani kanye nesidingo semigwaqo eqinile ezungeze i-AI. Kuze kube yilapho umthetho ufinyelela phezulu, izwi elifudumele, eliqinisekisayo ngakolunye uhlangothi lingase libe ngaphezu komngane owusizo. Kungase kube isu lebhizinisi eliqondiswe esimweni sakho somzwelo ngezindlela obungakaze uzilindele. 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