By: Georgette Virgo Umbhali we-The Records Company Umbhali we-The Records Company Kwiintsuku eyodwa lonyaka, i-livel-blood ye-commerce, i-patient care, kunye ne-due process i-pulsus emangalisayo emzimbeni, nge-courts, i-hospitals, kunye neeyunithi ze-assurance. Kodwa ngaba ungenza ukuba i-record retrieval yesimanje? Nangona abantu abaninzi bafumane ukuba i-complexity esebenza ekubeni i-record eyodwa, iqela le-The Records Company, ebizwa yi-Grady Marin, ivula i-window kwi-meticulous, i-tech-infused record retrieval process apho iinkcukacha zithunyelwe nge-efficiency, i-transparency, kunye ne-customer-centric approach. Ukubonisa umzila wokuqala efanelekileyo I-record retrieval namhlanje ayifumaneka kwi-arco linear eyodwa. Ngoku, i-relay yeeprocesses, apho izixhobo ze-AI, i-human expertise, i-follow-up enomdla, kunye ne-customer collaboration zihlanganisa zonke iinxalenye ezininzi. , umzekelo ngokuvamile kuqala nge-imeyili okanye isicelo kwi-portail yayo elawulwa. The Records Company Inkampani le-Record Ukusetyenziswa kwe-username yayo kunye ne-password yayo, abathengi bafumana isicelo esitsha kwaye bafumana i-type ye-request ebonakalayo. Emva kokufaka iinkcukacha ezininzi okanye ukongezelela iinkcukacha ezininzi ezihambelanayo, ke kufuneka khetha "I-Submit", kwaye i-Records Company ibonelela kwi-resume. Emva koko, zonke iimfuno ezidlulileyo zithunyelwe kwi-system ye-The Records Company, ebonakalayo njenge-air-traffic control center kunye ne-digital triage lounge. Ngoku, i-AI-powered software i-analysis iimfuno, ngokuzenzakalelayo iimfuno ze-flag by attributes ezifana ne-urgency, i-jurisdiction, kunye ne-provider complexity. Ukuhamba kwi-Unforeseen nge-Human Oversight Emva kokufakwa, umsebenzi efanelekileyo kuqala. Iqela leNkampani ye-Records ibonise ngokufanelekileyo zonke iingxaki, ukucacisa iingxaki ze-compliance, iinkcukacha ezikhoyo, okanye iingxaki ezinxulumene neengxaki ze-bottlenecks. Iingcali zibonisa iimfuno ze-providers ezizodwa, iintlobo ze-record ezizodwa, okanye iinkqubo ze-region that could create complications or delays. Ukukhetha nje ukutshintsha imibuzo ukusuka kuluhlu olandelayo, abacwaningi ukuthatha ubungakanani lweziphi ifayile. Zifaka ama-reminders, i-escalation protocols, kunye ne-urgency plans, ukuze kubuyele kunye nokuphendula iimfuno ngaphambi kokuphuma. Iingxoxo zeMarin, "Ukampani ezininzi ziya kubhalwe okanye ziya kubhalwe ukuba umncedisi uqhagamshelane. Kodwa sinomnqweno ukuba zonke iinkcukacha ziyafumaneka kwi-timer, zihlanganisa kwi-individual okanye kwimeko ye-legal. Abasebenzi bethu bakwazi ukuba bafumane inkxaso yam ukuba afanele yonke into efunekayo, nangona ke kuquka umzila ngexesha elide okanye ukutshanje umncedisi e-state elinye. " Ukuba iimfuno eziphambili ziyafumaneka, njenge-address ye-provider okanye i-authorization efanelekileyo, i-team uqhagamshelane ngqo kwi-client ukuze i-clarification, ukuphucula ukuxhaswa kunye nokuvimbela ukuxhaswa. Phantsi komdlalo, umphathiswa wabanjwa i-navigator ebonakalayo - usebenzise ngempumelelo kunye nabathengisi, ukulawula i-documentation, kunye nokuphendula iingxaki ngexesha elifanelekileyo. Kwixesha elinye, isiseko se-pipeline ibekwe isilinganiso esebenzayo phakathi kwe-automation kunye ne-proactive insight eyenza kumadokhumenti efanelekileyo. Ukuxhaswa kunye namaseko zendawo kunye namaselo zempilo ezinkulu ibonelela izixazululo ezizodwa, ezininzi kufuneka iifowuni ezininzi, ukuxhaswa kwama-forms, kunye nokuxhaswa kweemibuzo ezibonakalayo ukuze zibonele iingcebiso ezininzi. Ngeya ezinye iingcebisi abahlala ukudibanisa ulwazi, ukuxhaswa kunye nokufanelekileyo zihlanganisa ngokuqhelekileyo ngexesha lokufumana. Ukucacisa i-Marin "I-Record retrieval ayinayo nangokufanelekileyo. Kufuneka ukucacisa kakhulu, ukuxhaswa, kwaye kufuneka uxinzelelo. Sinikezela ngokufanelekileyo, ukuxhaswa zonke iinkonzo zethu kunye nokuvuselela zonke iindlela ezinikezeleyo, ngexesha lokufumana imiphumo yethu ebonakalayo. Ngokuqhelekileyo, akuyona njalo ngokufanelekileyo, kodwa sinikezela ukuba sinikezela kakuhle." I-Customer Communication: Ukukhishwa kwe-Trust One Update ngexesha elide Njengoko isicelo yakutshanje ukuhlaziywa, ukucacisa kubathengi. Nangona abaninzi kwiinkampani zebhizinisi zihlanganisa imfuneko zabo njengoko ekugqibeleni ngempumelelo, inqubo ye-The Records Company ibonise inkcazelo yokuxhumana kunye nokugqiba. Abathengi akufumana i-imeyile yokubonisa nje xa iingcebiso zabo ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye ziye zibe. I-Personnel ibhalisele ngqo, ukufumana imibuzo, ukucacisa iimfuno ze-technical, okanye ukucacisa abasebenzisi be-end ngokusebenzisa iingxaki ezilandelayo. Ukuba iingxaki ziquka ukucaciswa, ukucaciswa, okanye ukucaciswa kwakhona, ezi zihlanganiswa ngexesha elifanelekileyo. I-transparency apha i-technological kunye ne-interpersonal: abathengi bakwazi ngaphezulu kweemeko ze-system; bafumana i-reel accountability. Ukucaciswa kweMarin. "Hayikwazanga ukuba iingxaki ziye zithunyelwe ngexesha elidlulileyo, ukuba kunokufumaneka kwimeko yokhuseleko okanye ukucaciswa kwimeko." "Ngaphezulu, abathengi bafumane iiyure ezininzi ezidlulileyo ezivela kwiiyure ezidlulileyo: ukubuyekeza, ukutshintshwa, okanye ukutshintshwa kwimizuzu lokugqibela ukuze kuqinisekiswe ukuba akukho imibala elidlulileyo. Kodwa ngoko kufuneka ukwakha umnqweno, ngaphandle kweengcebiso, kodwa nge-proof of quality of work." Emva kokufumana iingcebiso, i-The Records Company inikeza ukugcina iingcebiso emangalisayo kwiinkonzo zayo kwiinyanga ezisixhenxe ngexesha elisetyenziswa kumakhasimende, okuvumela ukufikelela ngempumelelo kwiingcebiso zayo xa kufuneka. Ukwakhiwa kwe-record retrieval pipeline, kunye nesisombululo se-precision, i-communication, kunye ne-flexibility, ibonise i-Marin yokufunda ukuba i-records ikakhulukazi kuxhomekeke kwi-livelines. Yonke i-record ibonise i-story. It kufuneka ifumanwe, ifumanwe, kwaye ifumanwe ngokufanelekileyo kunye ne-precision. I-Value of Human-Led, i-Tech-Empowered Process Inyanga elidlulileyo kwi-The Records Company ibonisa kakhulu malunga neemfuno embalwa ye-record retrieval, kodwa nangaphezulu kwakhona malunga neengxaki ezidlulileyo ezidlulileyo kwi-success yayo kunye ne-reputation yayo kwi-industry. Ngokuba kubo, akukho i-automation okanye i-follow-up eyenza kuphela iinkcukacha ze-customers; iyona i-combination ye-both, i-guided by a philosophy that values persistence, transparency, and human dignity. I-record retrieval industry iyaqhubeka ukuvelisa, kwaye iintsuku zangaphambili ayidlulanga, kodwa ngaphakathi kwe-The Records Company, umdla we-record retrieval inikeza ukuba, phakathi kwedatha kunye nenkqubo, abantu kubaluleke kakhulu. Qhagamshelana nathi kwiwebhusayithi ye-The Records Company ukuze ufunde ulwazi oluthe ngexesha lokufumana i-record. ikhaya ikhaya Le nqaku lithunyelwe njenge-release ye-Jon Stojan phantsi kwe-HackerNoon's Business Blogging Program. Le nqaku lithunyelwe njenge-release ye-Jon Stojan phantsi kwe-HackerNoon's Business Blogging Program.
