Tech nyanzvi dzinotarisana nebasa rinorema uye nguva dzakasimba, izvo zvinogona kutora zvakakomba kugarika kwavo. Nguva ichangoburwa kubva kuBlind, nharaunda isingazivikanwe yehunyanzvi hwehunyanzvi, inoratidza kuti 57% yevashandi vetech vanotaura kunzwa kutsva, nezvinonetsa zvinosanganisirwa zvinosanganisira maawa marefu uye kuramba kumanikidzwa kuchengetedza kuvimbika kwekushanda. Nepo mafemu epamusoro etekinoroji akaita seGoogle neLinkedIn vakaita saiti Kuvimbika Injiniya (SRE) maitiro ekugadzirisa kuvimbika kwehurongwa uye kuderedza kupera simba, pane kubvumirana kuri kukura kwekuti zvakawanda zvinofanirwa kuitwa kutsigira vanogadzira padanho rega rega.
Apa ndipo apo Alexandr Hacicheant, uyo anoona nezveReliability Engineering paMayflower, anopindira nemhinduro inoisa vanhu pekutanga. "Tinowanzofunga nezvemainjiniya sevagadzirise matambudziko asingaperi, asi ivowo vanhu vanoda dzikamo kuti vabudirire," anotsanangura kudaro Alexandr. Nekutarisa pakuvandudza kugara zvakanaka, nzira dzaAlexandr dzinovavarira kuvaka zvine hutano, zvakatsiga zvikwata zvetekinoroji, kumisikidza basa-hupenyu chiyero sechinhu chakakosha chebhizinesi kwete kufunga kwekupedzisira.
Chikamu chikuru cherwendo rwaAlexandr kuMayflower chave chine chekuita nekugadzira nzvimbo yebasa umo vanogadzira vanogona kuita zvakanaka pasina kupira hupenyu hwavo. “Chinangwa changu chakanga chisiri chekungogadzirisa nyaya dzekuvimbika; kwaiva kupa mainjiniya nzvimbo inotsigira kwavainzwa vachikosheswa uye vari pakati nepakati,” anogovera. Nzira yake inotarisana nekusimudzira chibereko kuburikidza nekuzvimiririra kwechikwata, maitiro akajeka metrics, uye akakwenenzverwa mafambiro ebasa, kubatsira mainjiniya kuti arambe akabatikana uye akatarisana pasina kugara achidzima moto.
Kuna Alexandr, kudzivirira kupera simba kunotanga nekupa vanogadzira zviwanikwa uye chimiro chavanoda kuti vatore nguva yavo nemazvo. "Nekudzikisa huwandu hwebasa rekuita uye kupa mainjiniya simba kuti ashande pamapurojekiti ane chekuita nepamusoro, tiri kugadzira nzvimbo yavanogona kunakidzwa nebasa ravari kuita," anowedzera.
Imwe yematanho akakosha aAlexandr anga ari kugadzirisa imwe yeanowanzo kukonzeresa kwekuneta mu tech: iyo pa-call shift. "Pa-kufona basa rinogona kunetsa zvakanyanya kune vanogadzira, kunyanya kana ichikanganisa nguva yavo yekuzorora," anotsanangura kudaro. PaMayflower, timu yake yakashandisa otomatiki masisitimu anobata magadzirirwo echinyakare uye yambiro mainjiniya chete kumatambudziko akakosha, achivabvumira kuve nekusavhiringidza kudzika. "Kuderedza kuvhiringika kusingakoshi kunoita kuti mainjiniya awedzere kuzara, izvo zvakakosha kune vese hutano hwavo uye kubudirira," anodaro Alexandr.
Iyi nzira yakaratidza kubudirira mukudzikisira mazinga ekushushikana pakati pemainjiniya eMayflower, zvichiita kuti vadzokere kubasa vaine tarisiro patsva uye nekurudziro. Kuna Alexandr, kudzikiswa kwekuneta hakusi kungobatsira kune mainjiniya ega; iri musimboti bhizinesi zano. “Mainjiniya ane hutano mainjiniya anoshanda, uye mainjiniya anoshanda anofambisa kubudirira kwekambani,” anosimbisa kudaro.
Nepo kuedza kwaAlexandr kuMayflower kwakaunza budiriro inobatika mune zvese kuvimbika system uye kugutsikana kwevashandi, anotenda kuti indasitiri yese inofanirwa kukoshesa kugara zvakanaka kwevagadziri. "Kana tichizoita kuti tekinoroji ienderere mberi, isu tinofanirwa kuita kuti hutano hwemainjiniya huve hwekutanga, kwete kungoita system uptime," anodaro. Nekutora huzivi hwe "People first", Alexandr akaisa chiyero chinogona kutariswa nevamwe vatungamiriri, achigadzira nharaunda inotsigira yevagadziri muindasitiri yese.
Alexandr atanga kugovera maonero ake zvakanyanya kuburikidza nehurukuro dzeindasitiri, maworkshop, uye zvinyorwa. Mharidzo yake yakapfava asi ine simba. chikamu chakakosha chekuvaka zvikwata zvakatsiga zvinogona kusangana nezvinonetsa zvetekinoroji. "Patinoisa vanhu pekutanga, tinogadzira nzvimbo yebasa inotsigira mainjiniya uye kubudirira kwebhizinesi zvakafanana," anodaro.
Tichitarisa kumberi, Alexandr anoona indasitiri yetekinoroji uko kuvandudza kugara zvakanaka kuri kutarisisa. "Tinofanira kuchinja kufunga kwedu kubva ku 'Ndeipi iyo yazvino tekinoroji maitiro?' kuti 'Tinogadzirira sei mainjiniya edu nzvimbo yebasa yakachengeteka?'” anorangarira kudaro. Zvinangwa zvake zveramangwana zvinosanganisira kunatsa nzira yake ye "Vanhu kutanga" mukati meMayflower uye nekukurudzira kutorwa kwayo muindasitiri.
Sezvakataurwa naAlexandr, "Ramangwana retekinoroji rinotsamira pane zvinopfuura hunyanzvi - zvinoenderana nekugadzira nharaunda umo vanhu vanogona kubudirira." Nekurwira tsika yebasa inoremekedza chiyero chehupenyu hwebasa, ane chinangwa chekukurudzira vatungamiriri muindasitiri yese kuti vakurudzire zvikwata kwete zvinobudirira, asi zvine hutano hwechokwadi.
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