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Customer service is not all about being courteous, it is a vital part of your business that should never get ignored. Customer service refers to a collection of policies based on which one will be able to govern the way all the employees of an organization interact with their customers. In words, customer service is all about making your customers feel valued, fairly treating them and appreciating by your business. When the customers are happy with your products and services, they will automatically be loyal to your brand.
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