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The first messages are universal, suitable for any part of your website; the setup takes minimum time, draws attention to the chat and, in turn, increases the conversion rate. They are suitable for both sales and support; they can be used to help customers with problems or issues. An automatic message in a chat can help users deal with issues before they occur; it’s also helpful to talk to the support team; find out what issues they have to deal with most often and set up an auto-reply message.
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