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A lot of tech companies struggle with creating an effective and efficient on-call schedule internally for their product and service, which results in longer downtimes when something goes wrong. With the evolution of DevOps, Software Developers now find themselves part of an on-Call rotation. Having an on call schedule for your team is an emergency last line of defense against downtimes. An effective schedule can help reduce friction and help keep your engineers happy. An organization should have a “No Downtime” engineering and ops process in place.
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