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Data-driven cultures are cultures where all the key players unanimously agree to rely on data when making business-critical decisions. A data-driven culture embraces digital transformation and is ready to invest time and money into working with data. Data analysis doesn’t put human experience off counts: it’s capable of engaging in constructive dialogue that matters. The first issue you are likely to come across is the lack of data, though, your back office infrastructure already has loads of it stored in disparate databases and CRMs.
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