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By 2018, 89% of the world’s business enterprises were already using cloud-based SaaS solutions. According to Gartner, revenue is expected to hit a whopping 151 billion dollars by 2022. We have done our bit of research and predicted the top 5 trends that are expected to dominate the 2020s. These include the product-led growth, vertical-specific approach and AI-optimized solutions like Salesforce & ML Intelligence. The reason for movement from a System Of Record to a System of Record to AI Intelligence will aid in increasing flexibility and delivering personalized experiences.