After each large outage, we created a document describing the nature and first occurrence of an outage, our course of action, and outcomes. Post-mortems were finalized with a follow-up section indicating plans and Jira tickets to prevent similar events in the future. I really like this approach and advocate this practice to avoid recurring issues.
Pavel Nazarychev
@fmira21
DevOps Engineer, ex-Product, ex-TechWriter, ex-Interpreter.
Writing about (self)education, DocOps and DevOps practices.
STORY’S CREDIBILITY
Opinion piece / Thought Leadership
The is an opinion piece based on the author’s POV and does not necessarily reflect the views of HackerNoon.