How Chatbots Are Helping The Fight Against Covid-19 by@dennis-c
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How Chatbots Are Helping The Fight Against Covid-19

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Chatbots have been augmenting healthcare communications for a very long time. Healthcare providers can use chatbots as a communication touch-point to dispense authoritative, accurate information to curb panic and allay fears. Chatbots reduce the load that is placed on existing healthcare systems. By letting people self-serve themselves, relevant and accurate information, hospitals and staff can efficiently provide care to those that need it. It also ties in well with Social Distancing: one of the few ways by which the 'curve can be flattened'

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