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AI chatbots can help you grow your business by improving customer experience, shortening the sales process, taking and taking orders, and even facilitating sales. Chatbots can interact with your existing and prospective customers, generate leads, suggest products/services, and help you retain customers in the long run. The most common use of AI chatbot for businesses is to provide customer service and support. There are some of the most notable advantages of using AI chat bots for customer service, such as instant problem resolution for customers.