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The Five Step Approach for Tackling Complex Problems reads: Ask questions and challenge assumptions. Discover the core problem(s) your boss (or whoever gave you this task) is trying to solve? What are your customer’s burning pains? Find your MVP (Minimum Viable Product) for your product. Divide and conquer the problem into smaller, more manageable units (and of course this list is always a work in progress) The Real Secret Secret to solving complex problems is to develop a deep understanding of the problem you’re working on.