Chatbot design may freak you out, and it’s normal

Too Long; Didn't Read

During my day to day at Botsociety, I have the privilege of talking with a lot of designers that are approaching the bot space. I often encounter worries and fears about the conversational shift. The majority of them are understandable but there is actually nothing to fear! So I thought that debunking some of the fears may be useful for other people.