Too Long; Didn't Read
<strong>“We don’t need process, we need progress. We’re a small startup. Everything is slow, there are too many gates.”</strong> This lament was recently fast-pitched to me by a CEO client. I tried to explain why process is important, and that lack of process is most often replaced by semi-controlled chaos, the illusion of progress, health crashes, and risk profiles that tend to snowball into future time, only to melt during the most inconvenient season in a company’s life.