Too Long; Didn't Read
In-store and online retail have always stood in passive opposition to each other, but in the first quarter of 2019 this confrontation took an especially dramatic turn. Multiple mass media outlets published articles with agitated headlines like “It's Official: "Clicks" Have Topped "Bricks" (CBS News) or “Online Shopping Overtakes a Major Part of Retail for the First Time Ever” (CNBC), which proclaimed the final surrender of bricks to clicks.