AI Trends to Look for in 2019 and Beyond

Artificial intelligence has grabbed our attention and inspired us to take notice, but many people don’t see the potential of this technology. AI has the power to change the way we view the world and complete our most basic tasks. It can make us safe and let us know when danger is around the corner, but it can do much more than that.

AI can work with us and make our lives much easier if we let it. AI can now learn from its mistakes and change its behavior accordingly, and some of the most advanced AI is indistinguishable from human intelligence.

Virtual Assistants

Most people with smartphones already know how useful virtual assistants can be. They can let us look up information on the web or remind us of appointments and meetings. We can use voice commands to tell our phones to do almost anything, but AI has expanded to include home automation.

AI assistants can now make phone calls and hold conversations with the people on the other end. AI assistants can set up appointments and request information from various businesses, and the people talking to them will have no idea they are speaking to an AI assistant.

AI Robots

AI robotics is a fascinating concept that has many real-world applications. Scientists have already created an AI robot that appears human and can hold conversations. In the future, some experts expect AI robots to replace customer service staff and other service personnel.

Some AI robots can walk around without human input and learn their surroundings. These robots can learn where obstacles are and avoid them the next time they are in the area, but they can also open doors and perform other tasks. Robots with facial recognition can identify their owners and pick them out of a crowd. Robots that interact with people can remember their interests and personalities to meet their needs.

Chatbots

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While online sales pages have replaced many in-person sales pitches, they still lack one critical element: a human touch. People looking for products and services online will often have questions and concerns they would like for someone to address. Since keeping support staff available 24/7 to respond to questions can get pricey, some companies are opting for AI chatbots. These chatbots can answer questions and help consumers decide what product is right for them, and some of the most advanced ones seem almost human.

Cybersecurity

Advanced technology always comes with an increased risk of digital threats. Hackers are looking for ways to break into accounts and steal data, and the fallout can be devastating. A hacker who gets into your personal data can steal your identity and ruin your credit score before you know what happened. Hackers that get into corporate or government accounts can do even more damage. AI can fill the gap and keep our digital world that much more secure.

You might not know it, but the way you interact with your computer says a lot about you and your personality. The speed at which you type and the pressure you use on the keyboard can identify you. AI software can sit in the background and get to know your behavior to establish a baseline. If someone else uses your account, AI can detect the difference in behavior and lock the person out of your account.

Marketing Applications

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In addition to keeping us safe and making our lives that much easier, AI even has marketing applications. Many companies that offer loyalty programs use AI software to analyze the buying behavior of its customers. Based on the things you have bought in the past, the software creates a personality profile to predict the things you are likely to buy in the future. This lets the company serve ads that are the most likely to be interesting to its customers, and the company can make a lot of money from this approach. One example is Target knowing a girl was pregnant before her father.

Final Thoughts

Whether you are a scientist, marketer or an everyday person, the power of AI will amaze and captivate you. It can call your doctor to set up an appointment or remind you to pick up the children from school, and that is only the beginning. Technology can learn about you and help you decide what products can benefit your life. When you use it the right way, AI can help you secure your data so that you can keep it out of criminal hands.

People from all walks of life can benefit from the advancements in AI technology. When it comes to the future, many people look forward with hope and aspirations of an even better world. AI can achieve things today that people of the past thought impossible. When you discover how much progress AI has made, you will agree that the coming years are promising.