Web engagement used to revolve around the click. Companies built entire growth strategies around search traffic, SEO rankings, and paid campaigns designed to drive user action. But that model is eroding quickly. AI-native browsers like Comet and ChatGPT are changing the rules. They go beyond summarizing information. They can pull answers, move through pages, and finish tasks before the user ever has to click a link. The fundamentals of digital interaction are being rewritten. Business leaders need to respond with systems that make sense in this new environment. Delegation is Replacing Discovery Delegation is Replacing Discovery The shift is already underway. Where browsing was once a manual, tab-driven process, AI browsers now handle that workload. Comet, built by Perplexity, is the most advanced version on the market. Instead of just searching, it can open your tabs, look through your inbox, check your calendar, and gather useful information before you even think to ask. Comet, built by Perplexity The user no longer drives the session; the agent does. This represents a significant shift in how information is consumed and acted upon. Traffic-Based Funnels Are Losing Relevance Traffic-Based Funnels Are Losing Relevance Traditional funnels assume the user travels through a sequence of web interactions. That pattern is breaking. AI agents don’t show ten search results. They deliver one answer. In this setup, your content does not bring users to your site. Instead, it gets ingested and repackaged. Visibility now depends on whether the AI sees your data as valid and trustworthy. This undermines standard attribution models. Marketers relying on page views and click-through rates will start seeing flatlines. The way people find and consume information has already changed fundamentally, and it's not going away. Your Website is One Input Among Many Your Website is One Input Among Many Most websites are not built to communicate with AI agents. They are designed for visual presentation and narrative. But AI tools don’t consume content the same way people do. They extract, compress, and synthesize. To stay relevant, companies need to make their content interpretable. That means using structured data, consistent headings, canonical references, and clear summaries. It’s time to realize that your site is now part of a broader data pipeline. The Ad Model Will Also Need to Evolve The Ad Model Will Also Need to Evolve Paid search has always assumed a user will click something. If AI agents are performing the action instead, that foundation breaks. In practice, this means ad strategies need to move closer to the point of inference. Visibility will come from integrations with the platforms themselves. Companies should invest in verified data feeds, product integrations, and structured interfaces that AI systems can reference directly. The successful brands will be the ones embedded in this new flow of decision-making. Reputation Will Be Inferred, Not Declared Reputation Will Be Inferred, Not Declared AI agents need to know which sources are trustworthy. If your data contradicts itself across different pages or lacks clarity, you will get ignored. If your content is clean, structured, and accurate, the agent keeps returning to it. This is how trust compounds in an AI-first ecosystem, not through brand campaigns or traffic growth, but through precision and clarity. Privacy and Governance Are Operational Requirements Privacy and Governance Are Operational Requirements These agents are not just working with public information. They are reaching into emails, calendars, and private chats. That comes with heightened risk. Companies integrating into these systems need to take privacy, security, and data accuracy seriously. If you misstep, you not only lose trust in the platform but potentially trigger compliance issues. The Interface Has Changed. The Opportunity Has Not. The Interface Has Changed. The Opportunity Has Not. AI agents are replacing browsers as the front door to the web. Your site is no longer the destination, but rather one of many inputs shaping the response. If you've scaled a product through mobile, cloud, or social transitions, the signals are clear. There is a platform shift. There is a new distribution layer. It’s time to use that lens to evaluate your stack. Focus your teams on these priorities: Make content legible to both people and machines. Start with your most visited pages.
Audit your external presence. Fix conflicting claims and outdated data.
Engage directly with AI platforms. Don’t wait to be scraped.
Rethink attribution. Build analytics around usage, not traffic.
Align teams around the real goal. Being selected as a trusted source. Make content legible to both people and machines. Start with your most visited pages. Audit your external presence. Fix conflicting claims and outdated data. Engage directly with AI platforms. Don’t wait to be scraped. Rethink attribution. Build analytics around usage, not traffic. Align teams around the real goal. Being selected as a trusted source. You can build for this new reality. Or you can wait and become invisible. For those willing to act early, it is highly advantageous. Plan precisely, laugh when it breaks along the way, have a curious mindset, and build anyway! Experimentation is the only constant to stay ahead of competitors. . . . . . . Nick Talwar is a CTO, ex-Microsoft, and a hands-on AI engineer who supports executives navigate AI adoption. He shares insights on AI-first strategies to drive bottom-line impact. → Follow him on LinkedIn to catch his latest thoughts. Follow him on LinkedIn → Subscribe to his free Substack for in-depth articles delivered straight to your inbox. Subscribe to his free Substack

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