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A sentiment analysis API can be instrumental in helping you ace this business strategy for growth. It extracts high-precision insights from customer experience data that you can use to improve your product. Aspect-based sentiment analysis is the best of all approaches because it gives you minute details on which aspect of your product or business received positive or negative feedback and why. This way, you can point to the exact part of your SaaS business that needs attention instead of making an educated guess and thus make the necessary changes.