Too Long; Didn't Read
The five stages of social media grief are rant, press send, deny, excuse, apologize. To save time, it might be best to just apologize first. Or we can stop doing dumb things on social media. You will see this play out with a viral meme going around, a post by <a href="http://twitter.com/Airbnb" title="Twitter profile for @Airbnb" target="_blank">@Airbnb</a>’s global communications director, Kim Kingsley.