When you create content on Web3, remember your audience are not all Web3 experts. There is the everyday user who makes up the bulk of your target market.
They might not understand the tech but they recognize your product’s value, your stories on social media, or when you bore them in the 5-second window you have to blow them away.
In this article, I’ll explore how you can produce social media content that puts your audience first. They are also strategies to guide your Web3 content marketing plan.
Let’s dive in.
Which of these will the user understand at first glance?
2. Why? It is direct and simple.
The first has buzzwords that mean nothing to anyone looking for a loan. The second says they can get a loan and FAST. It gives a reason to choose by focusing on the user’s need (fast loans) and not why it works (smart contracts).
This strategy is best for Awareness — when you tell your customers what you do. You will find it on social media Bios, Captions, Graphics or Videos, Comments, DMs, as well as marketing Ads.
You might get stuck when describing Web3 even in the simplest words. This is because most users prefer proof through demonstration or storytelling. When you explain, you risk communicating an exaggerated product or an underwhelming one. Both will spur a lack of interest. With stories, you remove all doubt.
Your brand stories should mirror the life of the target audience, identify where your product fits and insert.
For Web3 social media content, I recommend a personal favourite: A content series with a unique character representing your typical user. Here’s how it goes:
Your product will sell better when you show how it works. But you increase your chances of sales when you show results. This is how it plays out in Web3.
Since Web3 is relatively new, your target market might not realize the true value of your business.
They are stuck in Web2; fiat currency, centralized social media like Facebook, and limited rewards points for users. Instead of easy alternatives in Web3; crypto, blockchain, decentralized social media, non-fungible tokens that provide more utility for users.
To get them to make that switch, show what other people are saying about your product and how it solves actual problems.
An example of this strategy is Ethereum’s “Success Stories”. This features a variety of case studies highlighting how organizations and individuals use the Ethereum technology to solve real-world problems.
They contain detailed accounts of challenges that the organizations faced, solutions they developed using Ethereum, and the benefits they experienced as a result.
Ethereum also publish testimonials from users on their blog and social media channels, showcasing the diverse ways in which people are using the platform to build innovative applications and services.
A brand identity helps your users pick you out of the crowd. Most brands channel it through uniform color combination on brand logos, packaging design, website design, and social media graphics.
For Web3 social media content, improve your identity by adding a brand voice. You will create a personalized user experience for your audience.
To create your brand voice in web3, you will need to consider the following steps:
Once upon a time, you had a burning question about a product.
You contact Support but your request is Number #1135 and will take a week to get feedback. You wait a week but did not get a satisfying response. Follow-up and wait another 7 days? You don’t have to. This is why we have Ask-Me-Anything events.
An AMA event is a video or audio session where in-house professionals answer ANY question from customers. It is also a great hack for social content creation — you use customers’ pain points to guide content for social media. Nothing beats hearing from your customers directly.
Remember these simple tips when planning an AMA event:
It is okay to test the pulse of your audience towards a particular trend by posting industry updates. This shows you are up to date with current trends.
Use these 3 tests when choosing the right update for your brand:
Here are some final thoughts when building a web3 social media page. Avoid using technical jargon or complex terms that are difficult for the average reader to understand. Instead, break down complex ideas into easy-to-understand concepts and provide examples to illustrate them. Use visuals such as graphs, charts, and images to help clarify the information and make it more accessible.