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10 Best Shopify Apps used by Online Stores Making Over $10 million are best-fit for eCommerce stores with annual sales above $10M. The requirements and needs vary from business to business depending on their annual sales. Richpanel is easily one of the best Shopify apps and customer service platforms that you can find on the Shopify app store and that’s primarily because of its robust solutions and features. The self-service software of Richpanel focuses on issue resolution. It helps you pull out the most relevant information and scenarios as per customer journey stage and order status.