A Roadmap for User Empowerment in the Dark Pattern Landscape

Table of Links

Introduction

Background and Related Work

Co-Design Workshops

Technology Probe Study

Results

Scaling Up: A Research Agenda

Limitations and Future Work

Conclusions and References

Appendix

8 CONCLUSION

Through a series of co-design workshops and a 2-week deployment study of a technology probe, we proposed and tested an end-user-empowerment approach for dark pattern intervention. We discussed implications for the design of future interventions to support users’ awareness and actions against undesired UX dark patterns. Our approach presents opportunities in coordinating with the ongoing efforts in addressing dark patterns from the perspectives of designers, educators, and policymakers. We laid out a research agenda to scale up this approach by utilizing developments in crowd-sourced collective intelligence, citizen science platforms, computational UI techniques, and user behavior modeling to guide future work in this domain.

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